Microsoft Dynamics 365 for Distribution

Globalization affects business models and imposes their modifications. Distributors face the new realities. The operational effectiveness is a must and being effective is simply not enough anymore. Today’s business should not be based on moving products from one place to another. The consumer awareness has changed. It is influenced by constantly multiplying options – the diversity of distribution and supply chains that are available immediately, at your fingertips.

Managing a large company is a challenge. In companies with a sheer scale of activities, distribution is a complex process that involves many employees. Customers expect lower prices, faster execution of the orders and higher quality of services. At the same time, they require distributor’s flexibility, customer orientation, and a possibility of product customization.

Microsoft Dynamics 365 in your company

Comprehensive management of complex activities in the company requires the support of an appropriate IT system. Microsoft Dynamics 365 streamlines business processes, helps reducing costs, and improves communication. It supports the relationship management as well as the cooperation with the trading partners. Extensive analytics makes the management’s decisions more apt and accurate, what in consequence improves the efficiency of the business.

Microsoft Dynamics 365 for Distribution

Learn who your buyers are with Microsoft Dynamics 365

Regardless of the challenges posed by the current situation on the distribution market Microsoft Dynamics 365 allows for efficient supply chain management and to meet the customer’s needs. Understand your customers’ needs and preferences. Analyze your customers’ purchase history and shopping preferences. Based on this knowledge offer tailor-made solutions and personalized proposals in response to individual needs.

Therefore, how to understand the market and transform that knowledge into a business success? The first step that brings you closer to achieving that objective is the necessity of enhancing operational efficiency. Microsoft Dynamics 365 is a source of complete, current information that applies to all customer relations and activities in real time.

Microsoft Dynamics 365 for Distribution

Improve the quality of customer service with Dynamics 365

Customer orientation and the ability to maintain a competitive advantage are very important benefits of choosing Microsoft Dynamics 365. Understanding the buyer’s preferences and knowledge of trends in selected markets make it possible to provide the customer with exactly what they expect. Moreover, thanks to the opportunity to follow the supply chain from suppliers to final customers one is able to draw conclusions regarding the situation in a particular market, which results in maintaining a competitive advantage. Don’t forget about customers’ loyalty. Sampling is an effective method of strengthening sales, improving the brand awareness and increasing customer satisfaction. Dynamics 365 supports the process of sample management.

Microsoft Dynamics 365 for Distribution

Microsoft Dynamics 365 for Distribution

Automated tasks and deviating from archaic processes of business management can help your company save employees’ time that until has been spent on administrative activities. Your team will focus on what your employees do best: sell actively and serve customers more effectively. With Dynamics 365 the problem of duplication of activities will disappear. Employees will use one, current database and customers will receive personalized service.

Microsoft Dynamics 365 for Distribution